Terms and Conditions of Ricky Casino

The Casino only accepts players from countries and regions where online gambling is legal. It is the player’s responsibility to independently check the applicable laws and regulations of their jurisdiction before playing on the site. The casino accepts only adult players (minimum age 18 years) or players who are of legal age to participate in online gambling. The player is solely responsible for complying with the age restrictions in their jurisdiction.

It is the player’s responsibility to ensure that participation in the games does not violate the laws of his country. Depositing real money and playing for money is governed by the laws of the player’s country, and he is solely responsible for compliance with these regulations.

The company reserves the right to request age verification from the player and restrict access to the site or block the account if the player does not meet the requirements.

Players from Sweden cannot participate in bonus programs, receive VIP rewards or redeem bonus points.
Users from the following countries and their territories cannot deposit and play for real money: USA, UK, France, Spain, Netherlands and others. The casino does not guarantee successful processing of payouts or refunds if a player violates the restricted countries policy.

Some games may not be available in certain jurisdictions due to provider policies, which are subject to change. NetEnt games are not available to players from the United States, United Kingdom, France, Italy, Spain and other countries. In addition, Jumanji, Emoji Planet, Guns & Roses and other games are not available in China, India, Russia, Turkey, Ukraine and certain other countries.

The Universal Monsters series is only available in a limited number of countries, including Switzerland, Norway, Brazil and others.

Players from certain countries cannot win jackpots in NetEnt games (such as Mega Fortune). These include Australia, Israel, Japan, Israel, UAE and others. The casino will take reasonable steps to prevent players from these countries from accessing such games, but if a player does win a jackpot, the winnings will be forfeited.

Players from Canada cannot play NYX games.

The use of VPNs to bypass ISP blocking is strictly prohibited and may result in confiscation of winnings.

The following currencies are available on the site: EUR, USD, CAD, NOK, USDT, AUD, BTC, NZD.

By accepting these Terms and Conditions, you confirm that you know and understand the rules of the games presented on the site. You may review the theoretical payout percentage (RTP) of each game at your discretion.

By accepting our terms and conditions, you agree that gambling involves the risk of losing money. Ricky Casino is not responsible for any financial losses players may incur while playing on our site. We are also not responsible for technical failures in hardware, software or internet connection problems that may affect the gaming process.

In rare cases, there may be errors in the calculation of bets or payouts. In such situations, the casino reserves the right to cancel erroneous transactions and recalculate at the correct odds. If funds have been deposited to your account by mistake, they remain the property of the casino and are subject to refund. If you withdraw such funds before the error is discovered, this amount will be considered your debt to the casino.

Important restrictions:

• We do not guarantee absolute uninterrupted operation of the site;
• We do not promise complete absence of technical errors;
• We are not responsible for indirect losses of players.

You, as a player, agree to compensate the casino for any losses caused by violation of the rules on your part. The final decision on the existence of violations always rests with the casino administration.

Each player can only register one account. Creating multiple accounts by a single user is strictly prohibited and may result in the blocking of all accounts and canceled payments. We carefully monitor such violations using state-of-the-art monitoring systems.

Your game account is a personal space that cannot be shared with third parties, including minors. All accounts must be registered to real player data. We conduct regular checks and may request additional verification, including video identification via Skype, to confirm the identity of the account holder.

Ricky Casino strictly enforces any form of unfair play. We use advanced monitoring systems to detect suspicious activity, including multi-accounting, use of banned strategies and attempts to circumvent restrictions.

If violations are detected, the casino will take the following actions:

• Block the account and forfeit all bonuses and winnings;
• Request compensation for damages;
• Forward information to regulatory authorities.

We may request documents or video identification to verify identity. The use of VPN/proxy is strictly prohibited and will result in immediate account blocking.
All players are required to report any errors found in the system. The casino reserves the right to charge withdrawal fees without wagering requirements.

Various payment methods are available on the site, including VISA and MasterCard, as well as alternative payment systems. To clarify the available methods for your country, please contact support at [email protected].

The casino does not accept payments from third parties. Deposits should only be made from bank accounts, cards or e-wallets registered in your name. If a security check reveals a violation of this rule, winnings will be confiscated and the deposit will be returned to the owner of the means of payment.

The minimum deposit amount is 36 AUD. The maximum amount depends on the selected payment method and is displayed when selecting the deposit method.

Due to the peculiarities of cryptocurrencies, deposit limits through CoinsPaid do not apply. If you want to limit your gambling expenses, use other methods.

For the convenience of players, we offer various deposit and withdrawal methods. The minimum deposit amount is 36 AUD or equivalent in another currency. When withdrawing winnings, you may be required to go through a verification procedure to confirm your identity.

Please note that:

• Maximum weekly withdrawal limit – 13,300 AUD;
• Monthly limit – 26600 AUD;
• Jackpots are paid out completely without restrictions;
• There may be commissions on certain withdrawal methods.

We are constantly working on improving the service and ensuring the safety of all financial transactions of our players.

A request for a refund will only be processed within 24 hours of the transaction or within 30 days if the player claims that their account has been used by a third party.

If you funded your account by credit card, the Casino may pay the requested amount as a refund. If the withdrawal amount exceeds the total deposit, the balance will be paid by another available method.

All bonuses and winnings will be deducted prior to the refund.

If payments via credit card are deemed risky for security or legal reasons, the Casino will initiate a refund to the card and notify the relevant authorities.

All costs associated with the refund are the responsibility of the player.

An inactive (dormant) account is an account that has not been accessed by the player for 12 consecutive months. In such a case, the Casino may charge a monthly administration fee of 18 AUD or the account balance if less.

The fee is deducted at the beginning of each month, starting from the moment the account is deemed inactive. The charges stop if the balance reaches zero or the account is reactivated.

Any claims related to these Terms or Casino services must be filed within one year of the date of occurrence.

You may contact the support team with complaints about the Casino services.

Complaints are handled by the support team and escalated if necessary. The player will be informed of the status of the complaint.

The Casino only handles complaints from the account holder. It is forbidden to transfer, sell or assign the complaint to third parties. If a complaint is filed by someone other than the account holder, it will be rejected.

In case of disputes, the final decision is based on server logs. If the result on your screen differs from the server data, the server records take precedence.

The Casino uses the contact details provided in your account to contact you regarding such issues.

You may not transfer, pledge or assign your rights under these Terms and Conditions, use of the site or participation in games without the Casino’s consent. This includes, but is not limited to: transfer of accounts, winnings, deposits, wagers or any other assets.

All disputes between you and the Casino relating to these Terms or the Services shall be resolved exclusively through arbitration in Cyprus in accordance with the rules of civil procedure of Cyprus.