Responsible Gaming

Gambling at online casinos is supposed to be fun, but some players lose control. It is important to realize: gambling is not a way to make money or solve financial problems. Keep track of the time and money you spend at the casino.
If gambling starts to affect your life or budget, Ricky Casino recommends using responsible gambling tools.

Stay in control with Ricky Casino responsible gaming tools and support.

Personal Limits

You can set limits in your account settings:

Deposit Limit

Maximum amount that can be deposited per:

  • Day;
  • Week;
  • Month.

If you set a daily limit of 177 AUD, you can’t deposit more than that amount. However, changing the limit is available:

  • Decreasing takes effect immediately;
  • Increasing requires email confirmation and will only take effect after the end of the current period.

Loss Limit

Maximum amount you can lose per:

  • Day;
  • Week;
  • Month.

The limit is calculated on the deposit amount, not on winnings.

  • Example:Deposit: 89 AUD, Limit set to lose: 18 AUD;
  • If you win 1800 AUD, the limit is still 18 AUD of your initial deposit (89 AUD). This means that you can only lose 18 AUD of your 89 AUD, but not the 1800 AUD you won.

Betting Limit

Maximum amount that can be bet per:

  • Day;
  • Week;
  • Month.

Example: If a daily limit of 355 AUD is set, once this amount is reached in bets, no new bets can be placed until the next day.

Cooling-Off

Temporary suspension of the game.You can choose the period of blocking deposits and participation in promotions and bonuses.Withdrawals are still available. The account will be automatically unlocked after the expiration date.

Self-Exclusion

Full blocking of the account for the selected period of time:

  • Access to the account is terminated;
  • Unable to deposit or withdraw money;
  • No promotional emails are received.

In case of self-exclusion you need to contact our support ([email protected]) to request a balance withdrawal. Identity verification (KYC) may be required for withdrawal. After the deadline, the account will be automatically unlocked.

Session Limit

It is limit of playing time (from 6 minutes to 1,000,000).You can reduce the limit at once, increasing it requires confirmation by email.
Write to support ([email protected]) to lock your account for the required period of time.

Help from Third-party

If you need support, contact the following organizations:

  • Gamblers Anonymous;
  • GamCare;
  • Gambling Therapy.

Protection of Minors

Ricky Casino is played only from the age of 18. The casino verifies age, but parents are advised to control children’s access to gaming sites. Additionally, Use parental control programs such as CyberPatrol, GamBlock®, Net Nanny, etc.

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